Email Etiquette

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About the course

This module is applicable to your organisation if you use email as a form of communication. The legal standing of an email is the same as a letter on company stationery so being careful with what is sent and how it is sent is important, both to protect your reputation and avoid legal issues.

This module contains information regarding how using emails incorrectly can cause problems, not just for the organisation but also for its employees, clients and suppliers, and how sending mass emails can be perceived as spam.

This module covers…

  • Best practice when writing emails
  • A definition of SPAM and its consequences
  • Legal disclaimers

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Start date Location / delivery
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