IT Professionals, delivering IT training

Under our CompTIA Level 3 apprenticeship programme, apprentices will gain the relevant skills and knowledge to configure systems and devices while at the same time, mould themselves to successfully deliver IT services to required customer standards. Our course covers technical and commercial training with workplace projects assessed by a BIT Learning Mentor, who will give professional feedback and improvements.

You will gain the skills and qualifications you need to adapt and thrive in a fast paced, ever-evolving and exciting industry.

Download our apprenticeship programme guide here .

Course overview
information communications technician

Level 3

17 Months

Online Classroom

£15,000

What you will learn
course modules

Personal Development

You will take ownership for your own professional development & learning utilising skills scans & SWOT analysis.

Installing & Configuring Hardware & Software

You will be involved in installing & configuring hardware devices & software in various contexts.

Secure Access to Systems and Resources

Demonstrate competency in ensuring access to systems & resources is managed in a secure manner.

Upgrading & Implementing Systems

Get involved in larger projects within a work environment. Including installation & implementation of computers & server upgrades.

Providing IT Support

Demonstrate your ability to provide helpdesk support to others and show your understanding of policies and procedures.

End Point Assessment (EPA)

At the end of the learning period, you, your employer & coach will meet to agree you are able to demonstrate all the duties.

Who is
it for?

Information Communication Technicians are found in organisations, large and small, across all sectors. Some of the careers you could find yourself in after you have qualified are listed below:
• First-Line Support
• Helpdesk Support
• IT Support Officer
• IT Support Analyst
• Cloud Technician​
• Communications Technician
• Cyber Security Support​
• Data Centre Support Technician​
• IT Field Technician
• Maintenance Support Technician
• Network Field Operative
• Network Support
• IT Support Technician
• Telecommunications Technician​

Professional Certifications
included are

APMG

Accredits organisations to deliver training courses & consultancy services for a broad range of professional certification schemes.

CompTIA A+

Mobile devices, Networking Hardware, Virtualisation & cloud computing, Cloud computing concepts, Hardware & network troubleshooting, Operating systems, Security

CompTIA CLOUD ESSENTIALS+

Cloud concepts, Business principles of cloud environments, Cloud migration, finances & assessments, Management & technical operations, Governance risk

ITIL

A globally recognised best practice methodology for IT service management that is used all over the world by leading organisations.