Cyber Security for IT Support Self-Paced Online Training Course

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SKU: 5521

Format: 1 course without exam
Availability: Available

Format: 2 - 4 courses without exam
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  • A complete introduction to cyber security risk awareness for your IT support department.
  • Delivered completely online – study in your own time and at your own pace.
  • Bite-sized video-based learning presented by an experienced cyber security expert and supported with a delegate pack.
  • Covers the most common attacks and how to protect and defend your organisation.
  • Ensures your entire IT team is aware of cyber security threats and vulnerabilities.
  • 4 hours of learning covering 17 cyber security modules.

  • Training course outline

    Train your IT support department on the most common cyber attacks and build awareness around the importance of effective cyber security with this awareness course. It covers:

  • The threat landscape and the impact of cyber attacks;
  • The ‘weakest link’ concept;
  • The signs of a phishing attack;
  • The significance of passwords;
  • Social media and cyber security risks;
  • The cyber security implications of remote working;
  • The differences between information security and cyber security;
  • Cloud security and supply chain security;
  • BYOD (bring your own device) in the workplace;
  • How to recognise and protect your organisation from malware; and
  • The key cyber security threats to mobile devices.

  • Perfect for your entire IT support division

    Bite-sized learning

    Learn in easy, manageable chunks, with video sessions no longer than ten minutes each.

    Test your knowledge

    Knowledge-check questions help you gauge what you’ve learned and improve awareness.

    Designed by experts

    Delivered by an experienced cyber security practitioner, this training is built on the foundations of our extensive practical experience delivering cyber security support to clients.

    Learning support

    The course comes with a delegate pack that accompanies the video modules, along with links to recent reports and data breaches.

    Learning that suits your lifestyle

    Learn at a time, place and pace that suits you.

    Who should attend this course?

    Everyone within an organisation’s IT support department, including first- and second-line support, IT managers, helpdesk staff and administrators. This course is delivered at an introductory level and aimed at individuals without specialist cyber security expertise.

    Why choose IT Governance for your training needs?

  • We’re internationally recognised as the authority on the international information security standard ISO 27001 – our team led the world’s first ISO 27001 certification project, and since then we have trained more than 8,000 professionals on ISMS (information security management system) implementations and audits.
  • Developed by industry experts – this course was developed by practicing cyber security consultants with years of practical, hands-on experience.
  • Total solution – we offer a wide range of tools, software solutions, consultancy services, books, penetration tests and other support to help you with your cyber security and data privacy needs.
  • Access your training from anywhere – all our course materials are provided as a digital copy, allowing you to access them anywhere and at any time. Documents will be made available 20 days before your course.
  • Business solutions to suit you – whether you’re a multinational wanting us to manage all your training needs or a small business wishing to boost your workforce skills, we offer a range of training and staff awareness solutions.

  • Course details

    What does this course cover?

  • The threat landscape and impacts
  • Malware
  • Humans and social engineering
  • Phishing
  • Passwords
  • Social media
  • Safe browsing
  • Threat intelligence – offence informs defence
  • Cloud security
  • Supply chain security

  • What’s included in this course?

    You will be provided with the video modules, course materials and delegate pack.

    You will also have access to a monthly security bulletin on the LMS (learning management system), put together by our in-house information security experts, to keep you up to date with the latest threats. To see an example, click here .

    Course duration and times

    This course contains 17 modules with a total course length of 4 hours. The course is designed for you to learn at your own pace.

    Are there any prerequisites for this course?

    There are no prerequisites for taking this course. Please note that there is no exam for this course, but assessments are included.

    Is there any recommended-reading?

    We recommend purchasing the following:

  • Cyber Security: Essential principles to secure your organisation

  • Fulfilment

    Fulfilment of your self-paced training course

    After you have completed your order, you will receive a sales receipt and a “Thank you for your order” confirmation email with the following steps (if you don’t receive these emails, please check your junk folder).

    Delegate information

    You must provide the required delegate information and a valid email address that the delegate can access during the course. This applies whether you have made the booking for yourself or on behalf of someone else.

    Please note: You are unable to change the email address of the delegate once it has been added. Please ensure it is correct before submitting.

    Accessing the course

    If the delegate(s) is a new customer, they will receive an email from with instructions on how to access the LMS (learning management system). If they don’t receive this email, please ask them to check their junk folder.

    If you have accessed the LMS previously, please log in using your existing credentials. You can access the LMS any time from your My Account page .

    Once you have logged in to the LMS, you can download the course material immediately.


    Important information: Please read our examination guide before scheduling your exam.

    Please note that all exams are now online, so delegates will need a pop-up enabled laptop to sit an exam. When you’re ready to take your exam, please log in to your My Account page , scroll down to the ‘Self-paced online training courses’ section and click the ‘Course completed’ button. A member of our team will then be in touch to provide exam details.


    Start date Location / delivery
    24 Aug 2021 United Kingdom Book now

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