Format: 1 course without exam
Format: 2 - 4 courses without exam
Format: 5 - 8 courses without exam
Format: 9 - 12 courses without exam
Format: 13 - 16 courses without exam
Format: 17 - 20 courses without exam
Training course outline
Train your IT support department on the most common cyber attacks and build awareness around the importance of effective cyber security with this awareness course. It covers:
Perfect for your entire IT support division
Learn in easy, manageable chunks, with video sessions no longer than ten minutes each.
Test your knowledge
Knowledge-check questions help you gauge what you’ve learned and improve awareness.
Designed by experts
Delivered by an experienced cyber security practitioner, this training is built on the foundations of our extensive practical experience delivering cyber security support to clients.
The course comes with a delegate pack that accompanies the video modules, along with links to recent reports and data breaches.
Learning that suits your lifestyle
Learn at a time, place and pace that suits you.
Who should attend this course?
Everyone within an organisation’s IT support department, including first- and second-line support, IT managers, helpdesk staff and administrators. This course is delivered at an introductory level and aimed at individuals without specialist cyber security expertise.
Why choose IT Governance for your training needs?
What does this course cover?
What’s included in this course?
You will be provided with the video modules, course materials and delegate pack.
You will also have access to a monthly security bulletin on the LMS (learning management system), put together by our in-house information security experts, to keep you up to date with the latest threats. To see an example, click here .
Course duration and times
This course contains 17 modules with a total course length of 4 hours. The course is designed for you to learn at your own pace.
Are there any prerequisites for this course?
There are no prerequisites for taking this course. Please note that there is no exam for this course, but assessments are included.
Is there any recommended-reading?
We recommend purchasing the following:
Fulfilment of your self-paced training course
After you have completed your order, you will receive a sales receipt and a “Thank you for your order” confirmation email with the following steps (if you don’t receive these emails, please check your junk folder).
You must provide the required delegate information and a valid email address that the delegate can access during the course. This applies whether you have made the booking for yourself or on behalf of someone else.
Please note: You are unable to change the email address of the delegate once it has been added. Please ensure it is correct before submitting.
Accessing the course
If the delegate(s) is a new customer, they will receive an email from firstname.lastname@example.org with instructions on how to access the LMS (learning management system). If they don’t receive this email, please ask them to check their junk folder.
If you have accessed the LMS previously, please log in using your existing credentials. You can access the LMS any time from your My Account page .
Once you have logged in to the LMS, you can download the course material immediately.
Important information: Please read our examination guide before scheduling your exam.
Please note that all exams are now online, so delegates will need a pop-up enabled laptop to sit an exam. When you’re ready to take your exam, please log in to your My Account page , scroll down to the ‘Self-paced online training courses’ section and click the ‘Course completed’ button. A member of our team will then be in touch to provide exam details.