Cyber Security for IT Support Self-Paced Online Training Course

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SKU: 5521

Format: 1 course without exam
Availability: Available

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  • Train with the experts for a complete introduction to cyber security for your IT support department.
  • Industry-leading course designed to help you and your team understand the most common cyber security threats and vulnerabilities.
  • Work at your own pace with self-paced online training, a more affordable, flexible and less disruptive way to study. Find out more.
  • Learn from anywhere with our Self-Paced option which allows you to study your way, keeping travel and costs to a minimum.

  • Training course outline

    Train your IT support department on the most common cyber attacks and build awareness around the importance of effective cyber security with this awareness course. It covers:

  • The threat landscape and the impact of cyber attacks;
  • The ‘weakest link’ concept;
  • The signs of a phishing attack;
  • The significance of passwords;
  • Social media and cyber security risks;
  • The cyber security implications of remote working;
  • The differences between information security and cyber security;
  • Cloud security and supply chain security;
  • BYOD (bring your own device) in the workplace;
  • How to recognise and protect your organisation from malware; and
  • The key cyber security threats to mobile devices.

  • Perfect for your entire IT support division

    Bite-sized learning

    Pre-recorded online course, enabling you to learn in easy, manageable bite-sized chunks.

    Study at your own pace

    Learn at a time, place and pace that suits you.

    Learning support

    Comes with a learner guide to be read alongside the video modules.

    Test your knowledge

    Knowledge-check questions at the end of each module help you gauge what you’ve learned.

    Designed by experts

    Designed by acknowledged leaders in the cyber and information security industry.

    Delivered by professionals

    Taught by a real-world practitioner with extensive experience of delivering effective cyber security programmes to organisations worldwide.

    Who should attend this course?

    Everyone within an organisation’s IT support department, including first- and second-line support, IT managers, helpdesk staff and administrators. This course is delivered at an introductory level and aimed at individuals without specialist cyber security expertise.

    Why choose IT Governance for your training needs?

  • We’re internationally recognised as the authority on the international information security standard ISO 27001 – our team led the world’s first ISO 27001 certification project, and since then we have trained more than 8,000 professionals on ISMS (information security management system) implementations and audits.
  • Developed by industry experts – this course was developed by practicing cyber security consultants with years of practical, hands-on experience.
  • Total solution – we offer a wide range of tools, software solutions, consultancy services, books, penetration tests and other support to help you with your cyber security and data privacy needs.
  • Access your training from anywhere – all our course materials are provided as a digital copy, allowing you to access them anywhere and at any time. Documents will be made available 20 days before your course.
  • Business solutions to suit you – whether you’re a multinational wanting us to manage all your training needs or a small business wishing to boost your workforce skills, we offer a range of training and staff awareness solutions.

  • Course details

    What does this course cover?

  • The threat landscape and impacts
  • Malware
  • Humans and social engineering
  • Phishing
  • Passwords
  • Social media
  • Safe browsing
  • Threat intelligence – offence informs defence
  • Cloud security
  • Supply chain security

  • What’s included in this course?

  • Full course materials (digital copy provided as a PDF file).
  • Access to our LMS (learning management system) for one year.
  • A certificate of attendance.
  • Access to a monthly security bulletin from our in-house information security experts to keep you up to date with the latest threats. To see an example, click here.

  • What equipment do I need?

    You will need a computer for the duration of this course.

    Course duration and times

    This self-paced online course consists of 17 modules (4 hours) of pre-recorded videos and exercises, which are available at any time for one year.

    Are there any prerequisites for this course?

    There are no prerequisites for taking this course. Please note that there is no exam for this course, but assessments are included.

    Is there any recommended-reading?

    We recommend that you purchase and read the following textbook after the course:

  • The Cyber Security Handbook – Prepare for, respond to and recover from cyber attacks

  • Fulfilment

    Fulfilment of your self-paced training course

    After you have completed your order, you will receive a sales receipt and a “Thank you for your order” confirmation email with the following steps (if you don’t receive these emails, please check your junk folder).

    Delegate information

    You must provide the required delegate information and a valid email address that the delegate can access during the course. This applies whether you have made the booking for yourself or on behalf of someone else.

    Please note: You are unable to change the email address of the delegate once it has been added. Please ensure it is correct before submitting.

    Accessing the course

    If the delegate(s) is a new customer, they will receive an email from with instructions on how to access the LMS (learning management system). If they don’t receive this email, please ask them to check their junk folder.

    If you have accessed the LMS previously, please log in using your existing credentials. You can access the LMS any time from your My Account page .

    Once you have logged in to the LMS, you can download the course material immediately.


    Important information: Please read our examination guide before scheduling your exam.

    Please note that all exams are now online, so delegates will need a pop-up enabled laptop to sit an exam. When you’re ready to take your exam, please log in to your My Account page , scroll down to the ‘Self-paced online training courses’ section and click the ‘Course completed’ button. A member of our team will then be in touch to provide exam details.


    Start date Location / delivery
    No fixed date United Kingdom Book now

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