Infrastructure Technician

APPRENTICESHIP INFRASTRUCTURE TECHNICIAN
Provide support to internal and external customers
 
OVERVIEW
An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and non-routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the troubleshoot organisations productivity.

PROGRAMME DETAILS
DURATION: 15 months
 
LEVEL: 3
 
PROFESSIONAL RECOGNITION:
This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and those completing the apprenticeship are eligible to apply for registration.
 
WHAT YOU'LL LEARN:

• Communications
• IT Security 
• Remote Infrastructure 
• Cloud Services
• Networking 
• Software Development Basics 
• IT Service Delivery

 
KNOWLEDGE MODULES
MODULE 1:  Networking and Architecture
 
MODULE 2: Mobile and Operating Systems
 
MODULE 3: Cloud Services 
 
MODULE 4: Coding and Logic
 
MODULE 5: Business Process 
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QUALIFICATIONS OFFERED:
 

• CompTIA A+
• CompTIA Network+
• Cisco ICND1
• CompTIA Security+
• Installing and Configuring Windows Server 2016
• Administering Windows Server 2016
• Configuring Advanced Windows Services 2016
• MTA Software Development Fundamentals
• ITIL Foundation