Format: 1 course without exam
Format: 2 - 4 courses without exam
Format: 5 - 8 courses without exam
Format: 9 - 12 courses without exam
Format: 13 - 16 courses without exam
Format: 17 - 20 courses without exam
Training course outline
Train your IT support department on the most common cyber attacks and build awareness around the importance of effective cyber security with this awareness course. It covers:
Perfect for your entire IT support division
Pre-recorded online course, enabling you to learn in easy, manageable bite-sized chunks.
Study at your own pace
Learn at a time, place and pace that suits you.
Comes with a learner guide to be read alongside the video modules.
Test your knowledge
Knowledge-check questions at the end of each module help you gauge what you’ve learned.
Designed by experts
Designed by acknowledged leaders in the cyber and information security industry.
Delivered by professionals
Taught by a real-world practitioner with extensive experience of delivering effective cyber security programmes to organisations worldwide.
Who should attend this course?
Everyone within an organisation’s IT support department, including first- and second-line support, IT managers, helpdesk staff and administrators. This course is delivered at an introductory level and aimed at individuals without specialist cyber security expertise.
Why choose IT Governance for your training needs?
What does this course cover?
What’s included in this course?
What equipment do I need?
You will need a computer for the duration of this course.
Course duration and times
This self-paced online course consists of 17 modules (4 hours) of pre-recorded videos and exercises, which are available at any time for one year.
Are there any prerequisites for this course?
There are no prerequisites for taking this course. Please note that there is no exam for this course, but assessments are included.
Is there any recommended-reading?
We recommend that you purchase and read the following textbook after the course:
Fulfilment of your self-paced training course
After you have completed your order, you will receive a sales receipt and a “Thank you for your order” confirmation email with the following steps (if you don’t receive these emails, please check your junk folder).
You must provide the required delegate information and a valid email address that the delegate can access during the course. This applies whether you have made the booking for yourself or on behalf of someone else.
Please note: You are unable to change the email address of the delegate once it has been added. Please ensure it is correct before submitting.
Accessing the course
If the delegate(s) is a new customer, they will receive an email from firstname.lastname@example.org with instructions on how to access the LMS (learning management system). If they don’t receive this email, please ask them to check their junk folder.
If you have accessed the LMS previously, please log in using your existing credentials. You can access the LMS any time from your My Account page .
Once you have logged in to the LMS, you can download the course material immediately.
Important information: Please read our examination guide before scheduling your exam.
Please note that all exams are now online, so delegates will need a pop-up enabled laptop to sit an exam. When you’re ready to take your exam, please log in to your My Account page , scroll down to the ‘Self-paced online training courses’ section and click the ‘Course completed’ button. A member of our team will then be in touch to provide exam details.